Support

Technical Support

For help with existing software, consumable, or automation products, please fill out the ‘Submit Support Case’ form. 

A confirmation email will be sent out to the address specified in the form, and a member of the support team will reach out to assist with the issue. 

The team is also available by email at:
support@mypaksolutions.com.au

When requested by the support team, click the red icon to allow remote access to your computer for assistance.

Submit Support Case